What does my insurance cover? Does my insurance cover routine vision exams?
Your insurance is a legal contract between you, your employer and the insurance company. Because of the number of insurance companies and policies, we cannot be familiar with the limits and exclusions of every one. It is your responsibility to be familiar with your coverage and policy. We are not responsible for any uncovered services performed in this office.
Does my medical insurance pay for my eye exam?
Medical insurance will typically pay for medical eye services, assuming you have an associated medical complaint (i.e. pink eye, dry eye, allergies, diabetes, high blood pressure, etc.). Usually a specialist copay will apply for approved medical testing, along with a refraction copay if glasses are prescribed during the same visit.
If I need to file my own insurance, what do I have to pay at the time of my visit?
We require that you pay any co-payments at the time of your visit. When we receive payment from your insurance company, our office will reconcile the account and will bill or refund any difference to you.
How many different insurance companies will you file with?
If you have coverage for the same procedure with more than one company, we will file the primary and secondary carrier for direct reimbursement to us, provided we are contracted with both carriers.
Can you get approval from my primary care doctor at the time of my appointment?
Any prior approvals or referrals from other doctors must be received before services are rendered.
What if my insurance company has not paid and I start getting bills?
Within three months of filing any insurance, all unpaid balances will become your responsibility. You may then contact your insurance company for reimbursement.